The next generals terms and conditions of Premium Beauty Products S.L., are applied of your order in Wapalli.com, in the version vigent in the moment to realize the order. The next terms and conditions are applied exclusively to contracts/orders make through to the online shop (www.wapalli.com).
The contracts of this portal can be closed only in Spanish.
You make a binding offer to Premium Beauty Products S.L. to the clicking in "finish order", after you have facilited the necesaries data. Once done the order, we will send a e-mail with the confirmation of your order and the datas necesaries for the tracing. Confirmation of order do not constitute aceptation of your order, but only serves to inform you that your order has been received.
The contract of sale ends at the time of shipment of the product. If the requested item is not available, we reserve the right of delivery. In this case, we will inform you and reimburse you the payment received.
You can track the status of your order through your orders in "My Account".
The minimum order age in the Wapalli.com store is 18 years.
The contract is confirmed with Premium Beauty Products, S.L:
Premium Beauty Products, S.L, C / .La Segarra, 8, 08328 Alella (Barcelona), E-mail: [email protected], NIF: B-66.885.419.Inscribed in the Mercantile Registry of Barcelona with document number 2,378 as of November 10, 2,016 Seat No. 3393 Journal No. 1250.
Your order information is stored by Premium Beauty Products, S.L. If you wish to have a hard copy, you can print the "Order Confirmation". This will appear on the screen after the order is complete. You will also receive an email in your inbox with all relevant details of your order, which you can also print.
The delivery of the articles bought in wapalli.com is realized in your domicile (or another direction that it chooses) across our company of associate messenger company.
The orders realized before 1 p.m. will be served in 24/48 workable hours.
Orders made after 1 pm will be considered orders made the next day and delivery will be in 48 hours.
The cost of the sending depends on its weight:
Deliveries are made within 48 hours.
Deliveries are made within 48 hours..
Deliveries are made within 48 hours.
BELGIUM, FRANCE, GERMANY, HOLAND, MONACO AND LUXEMBOURG
ITALY, UNITED KINGDOM, DENMARK, SLOVENIA, , ESLOVENIA, HUNGARY, POLAND AND CZECH REPUBLIC
IRELAND, LATVIA, LITHUANIA AND SWEDEN
Rest of countries consult shipment.
The reimbursement orders have an added amount of € 2.50 as rate service fee. This amount will be paid together with the invoice at the time of the purchase.
There are no shipments CEUTA / MELILLA and CANARY ISLANDS.
In case of realizing the additional costs of customs will be in charge of the buyer.
(*) Your order requires a special shipping rate since the weight is more than 15 kg.
Shortly we will contact you to confirm the price of the shipment and receive your agreement. Once the shipping costs have been confirmed, you can proceed to pay the order, using the following methods: bank transfer, bank card payment, PayPal and cash on delivery (Spain only).
The guarantee of the electrical devices, will be the same that the manufacturer provides. In case of electrical devices the term of guarantee is two years from the moment of the delivery. During this period, all the faults covered by the guarantee will fix up of free form. The guarantee is void for any hurt due to the manipulation and the inadequate use of the bought article.
COMPLAINTS / CONFLICT RESOLUTION
You can file your complaints at the next email address: [email protected]
Online consumer dispute resolution in accordance with Article 14.1 of Regulation (EU) 524/2013: The European Commission provides an online dispute resolution platform available at the following link: http://ec.Europa.eu/consumers/odr/
Only the return of the product in case of deterioration or breakage will be accepted. Or that the requested product and the delivered product are not the same. In no case will any other returns be accepted.
Returns by mistake or due to deterioration will be the responsibility of Wapalli. And must be made within 14 days of receipt of the order. To request a return, you must contact us through [email protected] or through the form of customer service returns.
Returns will be made through the same courier company. Wapalli can not accept shipment of the items through a different shipping company. The return receipt is stored in your account.
Wapalli is committed to sending the product back, and in case it is not possible to return the entire purchase amount.
Returns, exchanges or substitutions of products requested by the customer, which do not meet the above mentioned conditions, the return transport charges will be charged to the customer.
If any provision of these Terms and Conditions is not applicable, the legal provisions will apply instead of the invalid provision.The validity of the other provisions of the treaty is not affected in any case.
Premium Beauty Products, S.L, C / .La Segarra, 8, 08328 Alella (Barcelona), E-mail: [email protected], NIF: B-66.885.419. Inscribed in the Mercantile Registry of Barcelona with document number 2,378 as of November 10, 2,016 Seat No. 3393 Journal No. 1250.