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96.6%
(5391 reviews)
Average rating: 9.7/10
2.3%
(130 reviews)
Number of reviews: 5579
1%
(58 reviews)
(5026)
(365)
(84)
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(6)
Me enviaron un modelo distinto al que pedí y tuve que pagar los gastos de envío de la devolución. Muy mal. No volveré a utilizarlo
Buenos días,
Sentimos que su experiencia no haya sido buena, aunque revisando el historial de su pedido, hemos comprobado que el error en la elección del producto fue suya, tal y como usted nos lo hizo constar. En estos casos, los gastos de devolución van a cargo del cliente.
Si el error es ocasionado por wapalli, entonces los gastos van a cargo de nuestra empresa.
Nuevamente, sentimos que su experiencia no haya sido buena y esperamos vuelva a contar con nosotros.
Un cordial saludo,
Wapalli