HOW WE USE YOUR INFORMATION
We use your information in different ways. What we do depends on the information. The tables below clarify it in detail, show what we do and the reason why we do it.
YOUR NAME AND CONTACT INFORMATION
How we use your name and contact information |
Why? |
To send you your purchases |
We have to do it in order to fulfill our contract with you (it's a little complicated to send you an order without using your name and contact information!) |
Send you information via text message, email or our application, such as updates on the order |
We have to do it to be able to keep our word, and inform you about when the order will arrive |
Sending you information by email, SMS or postal mail about our new products and services |
To keep you up to date. We only send it with your permission |
Prevention and detection of fraud |
To prevent and detect frauds against you and against WAPALLI. Something that is absolutely indispensable |
Showing you WAPALLI.COM ads while you browse the website |
So you are aware of new products and offers |
Discover what you, and other clients, like |
To guarantee that we offer you what you like, and to continue being leaders in front of competitors. |
YOUR DATE OF BIRTH
How we use your birth date |
Why? |
Prevention and detection of fraud |
To prevent and detect frauds against you and against WAPALLI. Something that is absolutely indispensable |
YOUR INFORMATION ABOUT YOUR GENDER
How we use information about your gender |
Why? |
To redirect you to the sections that we think may interest you the most |
To take you more quickly to the products that interest you |
YOUR PAYMENT INFORMATION
But do not worry, the security code / CVV of the card is not stored.
How we use your payment information |
Why? |
Collect payments and make refunds |
We have to do it in order to fulfill our contract with you. After all, we are an online store! |
Prevention and detection of fraud |
To prevent and detect frauds against you and against WAPALLI. Something that is absolutely indispensable |
YOUR HISTORY OF CONTACT WITH US
What you have told us, for example, by phone, in instant chat or on social networks.
How we use your contact history |
Why? |
To offer the best customer service |
We have to do it in order to fulfill our contract with you. At the end of the day, you expect us to offer you the best service |
Train our teams |
That way, when you get in touch with us, you get the best possible customer service |
YOUR HISTORY OF PURCHASES AND ITEMS SAVED
Everything you have bought and what you have stored in your bag to buy at another time
How we use your shopping history and saved items |
Why? |
Suggest purchases that may interest you |
We have to do it in order to fulfill our contract with you, because if you can not put items in the bag, you can not buy them! |
Offer customer service and assistance, and manage returns |
We have to do it in order to fulfill our contract with you |
Discover what you, and other clients, like |
To guarantee that we offer you what you like, and to continue being leaders in front of competitors. |
YOUR INFORMATION ABOUT YOUR TELEPHONE AND COMPUTER, AND HOW YOU USE OUR WEBSITE AND OUR APPLICATION.
Information that you give us when you browse our website or use our application, including your IP address and your type of device and, if you choose to share them with us, your location information, as well as how you use our website and our application.
How we use information about your phone or computer, and how you use our website and our application |
Why? |
Improve our website and set the configuration that makes the most sense to you (such as language and currency) |
To offer you the best possible shopping experience |
Protect our website |
To prevent and detect fraud against you and against ASOS. Something that is absolutely necessary. And, also, to comply with our legal obligations regarding the care of your data |
YOUR INFORMATION OF ACCOUNTS LINKED TO US.
What we do if you link your Twitter or Facebook accounts with us
How we use the account information linked to us |
Why? |
To allow you to access our website easily and simply without having to create a specific account |
To make it easier to use WAPALLI.com and buy the items you want! |
To offer you product recommendations |
So you can quickly find what goes best with your style |
YOUR RESPONSES TO SURVEYS, COMPETITIONS AND PROMOTIONS
How we use your answers to surveys, contests and promotions |
Why? |
Conduct a survey, a contest or a promotion |
We have to do it in order to fulfill our contract with you, because if you can not participate, it is impossible for you to win! |
You do not have to give us any personal information, but if you do not, you may not be able to buy on the website, and your shopping experience with us may not be the best. But it is your choice. And we respect it.
We also anonymize and group personal information (so that you are not identified) and use it for different purposes, including tests of our computer systems, research, data analysis, improvement tasks of our website and our application, and the development of new products and services. We also share this information with third parties.