HOW WE USE YOUR INFORMATION

We use your information in different ways. What we do depends on the information. The tables below clarify it in detail, show what we do and the reason why we do it.

YOUR NAME AND CONTACT INFORMATION

How we use your name and contact information Why?
To send you your purchases We have to do it in order to fulfill our contract with you (it's a little complicated to send you an order without using your name and contact information!)
Send you information via text message, email or our application, such as updates on the order We have to do it to be able to keep our word, and inform you about when the order will arrive
Sending you information by email, SMS or postal mail about our new products and services To keep you up to date. We only send it with your permission
Prevention and detection of fraud To prevent and detect frauds against you and against WAPALLI. Something that is absolutely indispensable
Showing you WAPALLI.COM ads while you browse the website So you are aware of new products and offers
Discover what you, and other clients, like To guarantee that we offer you what you like, and to continue being leaders in front of competitors.

YOUR DATE OF BIRTH

How we use your birth date Why?
Prevention and detection of fraud To prevent and detect frauds against you and against WAPALLI. Something that is absolutely indispensable

YOUR INFORMATION ABOUT YOUR GENDER

How we use information about your gender Why?
To redirect you to the sections that we think may interest you the most To take you more quickly to the products that interest you

YOUR PAYMENT INFORMATION

But do not worry, the security code / CVV of the card is not stored.

How we use your payment information Why?
Collect payments and make refunds We have to do it in order to fulfill our contract with you. After all, we are an online store!
Prevention and detection of fraud To prevent and detect frauds against you and against WAPALLI. Something that is absolutely indispensable

YOUR HISTORY OF CONTACT WITH US

What you have told us, for example, by phone, in instant chat or on social networks.

How we use your contact history Why?
To offer the best customer service We have to do it in order to fulfill our contract with you. At the end of the day, you expect us to offer you the best service
Train our teams That way, when you get in touch with us, you get the best possible customer service

YOUR HISTORY OF PURCHASES AND ITEMS SAVED

Everything you have bought and what you have stored in your bag to buy at another time

How we use your shopping history and saved items Why?
Suggest purchases that may interest you We have to do it in order to fulfill our contract with you, because if you can not put items in the bag, you can not buy them!
Offer customer service and assistance, and manage returns We have to do it in order to fulfill our contract with you
Discover what you, and other clients, like To guarantee that we offer you what you like, and to continue being leaders in front of competitors.

YOUR INFORMATION ABOUT YOUR TELEPHONE AND COMPUTER, AND HOW YOU USE OUR WEBSITE AND OUR APPLICATION.

Information that you give us when you browse our website or use our application, including your IP address and your type of device and, if you choose to share them with us, your location information, as well as how you use our website and our application.

How we use information about your phone or computer, and how you use our website and our application Why?
Improve our website and set the configuration that makes the most sense to you (such as language and currency) To offer you the best possible shopping experience
Protect our website To prevent and detect fraud against you and against ASOS. Something that is absolutely necessary. And, also, to comply with our legal obligations regarding the care of your data

YOUR INFORMATION OF ACCOUNTS LINKED TO US.

What we do if you link your Twitter or Facebook accounts with us

How we use the account information linked to us Why?
To allow you to access our website easily and simply without having to create a specific account To make it easier to use WAPALLI.com and buy the items you want!
To offer you product recommendations So you can quickly find what goes best with your style

YOUR RESPONSES TO SURVEYS, COMPETITIONS AND PROMOTIONS

How we use your answers to surveys, contests and promotions Why?
Conduct a survey, a contest or a promotion We have to do it in order to fulfill our contract with you, because if you can not participate, it is impossible for you to win!

You do not have to give us any personal information, but if you do not, you may not be able to buy on the website, and your shopping experience with us may not be the best. But it is your choice. And we respect it.

We also anonymize and group personal information (so that you are not identified) and use it for different purposes, including tests of our computer systems, research, data analysis, improvement tasks of our website and our application, and the development of new products and services. We also share this information with third parties.

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